According to recent Computer Economics surveys, application management is one among the foremost attractive and convenient IT functions for outsourcing. Answering the requirements of recent enterprises, we’ve focused on the creation of a comprehensive offering to stay your applications relevant, available and running smoothly. ScienceSoft’s application management services can include application monitoring and performance management, support, enhancement, incident and patch management, and more. We operate during a wide selection of industries, including manufacturing, healthcare, banking, retail, telecommunications, travel and hospitality.
We keep the processes completely visible and continuously update you on the current state of your applications, providing detailed reports on implementation plans, activities performed and measures introduced.
We resolve occurring issues in your critical applications associated with specific misbehaviors, slow request handling, runtime errors, component unavailability and poor data quality.
We manage requests for minor and more substantial app changes, also as assist with releases of updated application versions.
We help to make sure you applications stay current with changing business needs and goals. Our consultants conduct an in depth review of your applications and relevant business processes to switch applications (introducing automation and integrations, porting to new techs and platforms, restructuring solution) consistent with updated business policies, data, and workflows.
To provide a smooth switch to upgraded systems, we deliver a comprehensive change management plan (including full test coverage, risk analysis and after-launch review), review and training services. We closely work together with your IT team to assist them to organize for the management of updated applications. Also, providing step-by-step guides, onsite training and workshops, we make sure that your end users feel confident with new system versions or functional extensions and skills to use them during a productive and efficient way.